<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Denis Zhurba — Writing</title><description>Articles and analysis by Denis Zhurba.</description><link>https://www.plsfix.co.uk/</link><item><title>What AI/ML is actually capable of in CRM in 2026</title><link>https://www.plsfix.co.uk/writing/ai-ml-crm-2026/</link><guid isPermaLink="true">https://www.plsfix.co.uk/writing/ai-ml-crm-2026/</guid><description>A practitioner&apos;s read on the achievable band for AI/ML-driven CRM — the four platform shapes, the lifecycle of a single message, and where predictive and generative models each earn their keep, anchored to the public results that bound every number.</description><pubDate>Wed, 24 Jun 2026 00:00:00 GMT</pubDate></item><item><title>Writing comms with generative AI: a pipeline, not a prompt</title><link>https://www.plsfix.co.uk/writing/generative-ai-comms/</link><guid isPermaLink="true">https://www.plsfix.co.uk/writing/generative-ai-comms/</guid><description>Generation was never the bottleneck — selection is. The pipeline that turns a thousand raw variants into copy that performs: generate under category control, gate with cheap deterministic checks, then an LLM judge on a rubric, then a reward model that selects, then rotation and A/B — and the one loop you must never close.</description><pubDate>Thu, 25 Jun 2026 00:00:00 GMT</pubDate></item><item><title>The Future of Buyer Engagement Platforms: Hyper-Personalization with AI</title><link>https://hackernoon.com/the-future-of-buyer-engagement-platforms-hyper-personalization-with-ai</link><guid isPermaLink="true">https://hackernoon.com/the-future-of-buyer-engagement-platforms-hyper-personalization-with-ai</guid><description>How modern buyer-engagement platforms use AI to decide — in real time — who gets a message, what it says, and when and where it lands: the trigger → modeling → content → orchestration → placement → feedback loop, the four personalization layers, and the results benchmarks. Published on HackerNoon.</description><pubDate>Mon, 01 Sep 2025 00:00:00 GMT</pubDate></item><item><title>Why 85% of Health &amp; Fitness Apps Never Reach $1k MTR — and How to Build One That Does</title><link>https://hackernoon.com/why-85percent-of-health-and-fitness-apps-never-reach-$1k-mtr-and-how-to-build-one-that-does</link><guid isPermaLink="true">https://hackernoon.com/why-85percent-of-health-and-fitness-apps-never-reach-$1k-mtr-and-how-to-build-one-that-does</guid><description>A tactical playbook for taking a consumer health &amp; fitness subscription app from 0 to $1k to $10k monthly tracked revenue — discovery, MVP definition, build stack, store launch, and exit benchmarks, with the unit-economics maths. Published on HackerNoon.</description><pubDate>Wed, 01 Jan 2025 00:00:00 GMT</pubDate></item><item><title>Inside the marketplace messenger: the AI/ML that helps strangers transact</title><link>https://www.plsfix.co.uk/writing/messenger-ai-ml/</link><guid isPermaLink="true">https://www.plsfix.co.uk/writing/messenger-ai-ml/</guid><description>On a transactional marketplace the messenger is the conversion engine, not a chat feature — every buyer–seller conversation is a near-deal. A practitioner&apos;s account of the AI/ML behind it: intent and inbox ranking, suggested replies, price and negotiation, the agreement signal that stands in for off-platform deals, generative assistants, and the trust layer underneath.</description><pubDate>Thu, 25 Jun 2026 00:00:00 GMT</pubDate></item><item><title>Run the Comms Stack — an interactive game</title><link>https://www.plsfix.co.uk/writing/run-the-comms-stack/</link><guid isPermaLink="true">https://www.plsfix.co.uk/writing/run-the-comms-stack/</guid><description>A five-minute companion to the AI/ML CRM article: write the push copy, tune the ranker, and balance a week of sends against a live reward model — every send banks uplift and spends unsubscribe budget.</description><pubDate>Wed, 24 Jun 2026 00:00:00 GMT</pubDate></item><item><title>What should a product manager be able to do?</title><link>https://www.sostav.ru/blogs/273298/45082</link><guid isPermaLink="true">https://www.sostav.ru/blogs/273298/45082</guid><description>A practitioner&apos;s guide to the hard and soft skills a product manager needs — the three PM archetypes (technical, general, growth), product-building, monetisation, and the leadership skills that matter most at senior level. Published on Sostav.ru (in Russian).</description><pubDate>Thu, 04 Apr 2024 00:00:00 GMT</pubDate></item></channel></rss>